Dalma Tech² sees configuration management as a multifaceted process with many elements. Each element is important in its own way. With Dalma Tech²’s approach they are brought together under one umbrella and integrated into one cohesive unit.

Overall effectiveness, before and after integration, is measured by the ability to accommodate change and keep released information clear, concise and valid. As information integrity improves, the need for corrective action declines. As corrective action declines, real improvements become increasingly robust. In other words, Dalma Tech² understands configuration management and can therefore focus on real improvements (new products, better processes, and so on).

To let Dalma Tech² "reinvent CM" is to provide a better business process infrastructure and thereby enable other core business processes to be more reliable and efficient.